Refund policy

Return Policy

We do not accept returns and/or exchanges. If your shipment was damaged during transit or if you received the wrong items, please contact us within 30 days of receiving the package.

 

Payment Policy

Your orders of Maeda-en’s products are placed through our secure website. We accept major credit cards. Your credit card will be charged when you place your order. If we are unable to charge the accurate amount for your order for any reason, your order will be canceled and any amount charged will be returned to your card. Orders can also be placed by contacting us via mail, phone, or fax.

Questions about the Shipping and Return Policy should be sent to us at order@maeda-en.com or through our website from Contact Us.

 

Toll Free Number: 1-866-623-3236

Phone Number: 949-251-9601

Fax Number: 949-251-9602

Email address: order@maeda-en.com