Shipping and Returning Policy


Shipping Policy

Orders are shipped via U.S. Postal Service (USPS) Priority Mail or UPS Ground for the 48 contiguous states. For Alaska, Hawaii and international addresses, orders are shipped via USPS Priority Mail only. Free Shipping applies for orders over $50.00 to one address within U.S. Shipping fee applies to APO/FPO and international addresses.

Please call us if you have special shipping needs. We would be happy to give you are quote. We generally ship orders within 3 business days after the order is confirmed. Occasionally, high volume orders require several additional days for shipping.


Returning Policy

We do not accept returns and/or exchanges. If your shipment was damaged in transit or if you received wrong items, please call or email us within 30 days of receiving your order.

Phone: 1-866-623-3236

Email address:


Payment Policy

Your order of Maeda-en products are placed through our secure website. We accept Visa, Mastercard and Discover. Also, we take orders by phone or by fax.
Toll Free Number: 1-866-623-3236
Fax Number: 949-251-9602